Service Call Management
Service Call Management allows technicians to access and manage service tasks via apps, eliminating manual processes. With AMCdesk, field service tasks such as tracking time, expenses, and on-site status updates are simplified. Reports can be sent directly to the office, ensuring smooth and efficient operations.
Modules Tailored to Your Workflow
We provide custom module development designed CRM solutions to your unique workflows and business requirements. This includes developing new modules, modifying existing features, and creating customized reports
Add Customer
Add field engineer/technician
Add contract under customer
Add customer site products or inventory
Log service tickets under contract/product by serial number or without contract
Assign to Field Engineer
The field engineer accepted and acted onsite
Get Powerful Reports and more
Features & Benefits Of Software
Completely business software for growing your business
Monitor Team Members
Monitor staff work flow and identify where they can communicate with clients more effectively.
Chart Graph Analytics
Easy monitoring your business and Team performance .
WhatsApp and Email integration
Creating automatic SMS and Email rules for processing Activity for yours costumer reminders
Powerful Reports
Service Engineers will complete the Call and submit reports.
Export DATA
Export Report data in excel , and PDF
Mobile Device Friendly
arcprolite CRM provides additional support for all the features so that they can be accessed from your smartphones
Create customized applications according to your requirements. Let's discuss your business requirements. We are here to create applications as per your needs.
- Safe and Secure Software
- Access anywhere any devices
- Customization modules as per workflow
- Cloud AND ON Premise Hosting